HR Intern – Fidelity Services Group | Cape Town, Western Cape – Apply by 30 October 2026

HR Intern – Fidelity Services Group | Cape Town, Western Cape – Apply by 30 October 2026

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Employer: Fidelity Services Group
Division: Fidelity ADT
Business Unit: FADT – Western Cape
Position: HR Intern
Location: Loevenstein, Cape Town, Western Cape
Employment Type: Internship
Industry: Human Resources
Functional Area: Human Resources
Minimum Qualification: N6, Diploma or Degree in Human Resources, Industrial Psychology or a related field
Closing Date: 30 October 2026

Overview

Fidelity Services Group is looking for an HR Intern to join the Fidelity ADT team in Loevenstein, Cape Town.

The internship provides an opportunity for a suitably qualified candidate to gain practical Human Resources experience while supporting the department with recruitment, onboarding, employee administration, HR reporting, events, BBB-EE processes, organisational development and employee wellness initiatives.

The successful candidate will work closely with the HR team and assist the HR Manager and Transformation Executive with various projects and day-to-day HR activities.

Applicants should have at least an N6, Diploma or Degree in Human Resources, Industrial Psychology or a related field.

Key Responsibilities

The HR Intern will assist with:

– Updating internal HR databases with new employee information.

– Capturing employee contact details and employment documentation.

– Maintaining accurate HR records.

– Preparing HR-related reports when required.

– Assisting with general Human Resources administration.

– Maintaining an effective filing system.

– Supporting recruitment activities.

– Assisting with the onboarding of new employees.

– Responding to HR-related queries.

– Referring employees to the appropriate HR team member.

– Supporting HR projects and departmental activities.

– Working collaboratively with the HR team to improve departmental operations.

Recruitment and Onboarding Support

The successful candidate will assist the HR team with:

  • Recruitment administration.
  • Supporting the recruitment process for new employees.
  • Assisting with new employee onboarding.
  • Ensuring relevant employment documentation is captured and maintained.
  • Updating employee information on internal HR systems.
  • Supporting new employees through applicable administrative processes.

HR Administration and Reporting

Responsibilities will include:

  • Maintaining employee records.
  • Updating the internal HR database.
  • Managing HR filing systems.
  • Preparing reports when requested.
  • Assisting with HR documentation.
  • Receiving and directing employee queries.
  • Providing administrative support to the HR department.
  • Assisting with ad hoc HR projects.

Accuracy and attention to detail will be important because the role involves working with employee information and HR documentation.

Events and Employee Initiatives

The HR Intern will also assist with:

  • Organising company events.
  • Supporting career days.
  • Planning and coordinating HR events and functions.
  • Supporting Organisational Development initiatives.
  • Assisting with Employee Wellness initiatives.
  • Working with different members of the HR team on departmental activities.

BBB-EE and Transformation Support

The successful candidate will gain exposure to transformation-related HR activities, including:

  • Assisting with the annual BBB-EE audit process.
  • Supporting the Transformation Executive.
  • Assisting with relevant documentation and administration.
  • Supporting ad hoc transformation-related projects.

Minimum Requirements

Applicants must have:

  • A minimum of an N6, Diploma or Degree in Human Resources, Industrial Psychology or a related field.
  • Proficiency in Microsoft Office.
  • Good working knowledge of Microsoft Excel.
  • Good working knowledge of Microsoft Word.
  • Good working knowledge of Microsoft PowerPoint.
  • Excellent organisational skills.
  • Strong communication and interpersonal skills.
  • Good attention to detail.
  • Ability to prioritise important projects.
  • Ability to work effectively as part of a team.
  • Ability to manage individual assignments and projects.
  • Ability to handle multiple tasks.

HR and Labour Law Knowledge

Candidates should have an understanding of relevant South African labour and employment legislation, including:

  • Basic Conditions of Employment Act (BCEA).
  • Labour Relations Act (LRA).
  • Employment Equity Act (EEA).
  • Skills Development Act (SDA).
  • Broad-Based Black Economic Empowerment (BBB-EE).

Applicants should be prepared to demonstrate a basic understanding of how these frameworks relate to Human Resources activities.

Skills and Competencies

Suitable candidates should demonstrate:

  • Strong administrative skills.
  • Good written and verbal communication.
  • Computer literacy.
  • Microsoft Office proficiency.
  • Planning and organisational ability.
  • Attention to detail.
  • Analytical thinking.
  • Ability to prioritise work.
  • Ability to multitask.
  • Ability to work independently on assigned projects.
  • Ability to collaborate with colleagues.
  • Good interpersonal skills.
  • Negotiation skills.

Personal Attributes

Fidelity Services Group is looking for someone who:

  • Works well under pressure.
  • Works effectively as part of a team.
  • Has strong planning and organisational skills.
  • Is analytically minded.
  • Is accurate and detail-oriented.
  • Can manage several responsibilities at the same time.
  • Is comfortable communicating with employees and HR professionals.
  • Can take responsibility for individual assignments.

Who Should Apply?

This internship may be particularly suitable for recent graduates or students who have completed an N6, Diploma or Degree in Human Resources, Industrial Psychology or a related discipline and want practical exposure to a professional HR environment.

Candidates interested in developing experience in the following areas may benefit from the opportunity:

  • Human Resources administration.
  • Recruitment.
  • Employee onboarding.
  • Labour relations.
  • Employee wellness.
  • Organisational development.
  • BBB-EE.
  • Transformation.
  • HR reporting.
  • Employee records management.

The advertisement does not specify a minimum number of years of previous work experience.

Possible Interview Questions

Candidates preparing for the Fidelity HR Internship interview may be asked:

  • Why did you choose a career in Human Resources?
  • Why would you like to complete your internship with Fidelity Services Group?
  • What do you understand about the role of an HR department?
  • What do you know about the BCEA?
  • What is the purpose of the Labour Relations Act?
  • What do you understand about employment equity?
  • What is BBB-EE and why is it relevant to an organisation?
  • How would you handle confidential employee information?
  • What steps are normally involved in onboarding a new employee?
  • How would you handle an employee who approaches you with an HR query you cannot answer?
  • What experience do you have using Microsoft Excel, Word and PowerPoint?
  • How do you prioritise several tasks with similar deadlines?
  • Tell us about a time you worked successfully as part of a team.
  • How do you ensure accuracy when capturing information?
  • What would you like to learn during this HR internship?

These are suggested preparation questions and are not confirmed Fidelity interview questions.

CV Tips for HR Internship Applicants

1. Make Your HR Qualification Easy to Find

Clearly list your:

  • N6.
  • Diploma.
  • Degree.

Include your field of study, institution and year completed.

2. Highlight Microsoft Office Skills

The position specifically requires proficiency in:

  • Microsoft Excel.
  • Microsoft Word.
  • Microsoft PowerPoint.

Include these under your technical or computer skills.

3. Include Relevant HR Knowledge

Highlight academic modules or practical exposure involving:

  • Human Resources Management.
  • Recruitment and Selection.
  • Labour Relations.
  • Employment Equity.
  • Organisational Development.
  • Industrial Psychology.
  • Employee Wellness.
  • Training and Development.
  • BBB-EE.

4. Include Practical Experience

If you completed Work Integrated Learning, volunteer work, vacation work or previous internships, explain the HR or administrative duties you performed.

5. Highlight Administrative Skills

Mention relevant experience involving:

  • Data capturing.
  • Filing.
  • Preparing reports.
  • Record keeping.
  • Microsoft Office.
  • Handling queries.
  • Event coordination.
  • General administration.

Candidates without extensive work experience should focus on their qualification, academic projects, computer skills and transferable administrative abilities.

APPLICATION PROCESS

APPLY HERE

OTHER VACANCIES

MAZIV Learnership Programme – Gauteng | Grade 12 | Unemployed Youth 18–35 | 12-Month Programme | Open Until Filled

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