Absa Microinsurance Sales Consultant Learnership – Johannesburg, Gauteng – Apply by 8 October 2026

October 4, 2026 Sanelisiwe Comments 0 Comment

Employer: Absa
Position: Microinsurance Sales Consultant Learner
Job Requisition ID: R-15991641
Location: Johannesburg, Gauteng
Work Arrangement: Hybrid
Employment Type: Full-Time Learnership
Minimum Qualification: Grade 12 plus a completed Diploma or Bachelor’s Degree in Business or a related field
Driver’s Licence: Required
Vehicle: Access to a vehicle required
Travel: Willingness to travel within Gauteng required
Closing Date: 8 October 2026

Overview

Absa is inviting applications for a Microinsurance Sales Consultant Learnership based in Johannesburg, Gauteng.

This opportunity is aimed at unemployed candidates who are currently not studying and who want to gain practical experience within the insurance and financial services industry.

The learnership combines structured theoretical learning with practical workplace training. Successful candidates will develop skills in insurance sales, customer service, relationship building, community engagement and regulatory compliance.

Learners will help promote accessible and affordable microinsurance products while supporting customers throughout different stages of the insurance process.

Applicants must have completed Grade 12 as well as a Diploma or Bachelor’s Degree in Business or a related field. A valid driver’s licence, access to a vehicle and willingness to travel within Gauteng are also required.

What the Learnership Offers

The programme provides:

Structured theoretical learning.
On-the-job training.
Practical insurance industry experience.
Exposure to financial services.
Sales skills development.
Customer engagement experience.
Relationship-building skills.
Compliance knowledge and experience.
Accredited training and skills development.
Mentorship and coaching from experienced professionals.
Exposure to community development initiatives.
Practical experience that can support future career opportunities within insurance sales and financial services.

Key Responsibilities

The Microinsurance Sales Consultant Learner will be expected to:

– Promote and sell microinsurance products to individuals and communities.

– Explain available insurance products to potential customers.

– Recommend suitable and affordable insurance solutions.

– Build trust with customers and community groups.

– Develop and maintain positive customer relationships.

– Deliver professional customer service.

– Assist clients with insurance applications.

– Respond to policy-related queries.

– Support clients through claims processes.

– Participate in community outreach activities.

– Support awareness campaigns and educational initiatives.

– Capture customer information accurately.

– Maintain detailed client records.

– Work towards required learnership performance targets.

– Work towards applicable sales targets.

– Continuously improve product knowledge.

– Develop sales and customer-engagement techniques.

Customer Service and Relationship Building

An important part of this position involves building trust with customers from different backgrounds.

Learners will be expected to:

Communicate professionally with customers.
Understand individual customer needs.
Provide appropriate information about microinsurance products.
Assist customers throughout the insurance lifecycle.
Maintain positive client relationships.
Provide empathetic and customer-focused service.
Engage professionally with communities.

Sales and Community Engagement

The position involves active sales and community engagement.

Successful candidates should therefore be comfortable:

Speaking to potential customers.
Explaining insurance products.
Promoting affordable insurance solutions.
Working towards sales targets.
Participating in community outreach.
Supporting awareness and educational campaigns.
Travelling within Gauteng where required.

Minimum Requirements

Applicants must:

Have completed Matric / Grade 12.
Have completed a Diploma or Bachelor’s Degree in Business or a related field.
Be currently unemployed.
Be not currently studying.
Have a clear criminal record.
Have a clear credit record.
Have a valid driver’s licence.
Have access to a vehicle.
Be willing to travel within Gauteng.

Advantageous Experience

The following experience will be advantageous:

Previous call centre experience.
Sales experience.
Customer-service experience.
Previous exposure to insurance.
Previous exposure to financial services.

These are listed as advantageous rather than compulsory experience requirements.

Requirements and Skills

Suitable candidates should demonstrate:

Excellent verbal communication.
Good written communication.
Strong customer-service skills.
Empathy.
Ability to establish trust with customers.
Persuasive communication.
Influencing skills.
Strong interpersonal ability.
Community-engagement skills.
Attention to detail.
Administrative accuracy.
Ability to learn quickly.
Adaptability.
Ability to operate effectively in a fast-paced environment.
Basic computer literacy.
Ability to use Microsoft Office and digital platforms.

Personal Attributes

Absa is looking for candidates who are:

Self-motivated.
Resilient.
Goal-oriented.
Hard-working.
Professional.
Ethical.
Passionate about helping others.
Interested in making a positive social impact.
Able to work independently.
Able to work effectively as part of a team.

Who Should Apply?

This learnership may be suitable for candidates who:

Are currently unemployed.
Are not currently studying.
Have completed Grade 12.
Have completed a Diploma or Bachelor’s Degree in Business or a related field.
Have a valid driver’s licence.
Have access to a vehicle.
Can travel within Gauteng.
Want practical experience in insurance and financial services.
Are comfortable working in a customer-facing and sales-focused environment.

Candidates interested in careers involving insurance, sales, financial services, customer service and community engagement are encouraged to consider the opportunity if they meet the eligibility requirements.

Possible Interview Questions

Candidates preparing for the Absa Microinsurance Sales Consultant Learnership may consider questions such as:

Why are you interested in joining Absa?
Why are you interested in the microinsurance industry?
What do you understand about microinsurance?
Why is financial inclusion important?
How would you explain an insurance product to someone who has never had insurance?
How would you build trust with a potential customer?
How would you respond if a customer initially rejected your sales offer?
Tell us about a time you provided good customer service.
How comfortable are you working towards sales targets?
How would you deal with an unhappy customer?
Why is accuracy important when capturing customer information?
How would you engage with customers from different backgrounds?
Are you comfortable travelling throughout Gauteng?
What strengths would you bring to this learnership?
What would you like to achieve through this programme?

These are suggested preparation questions and are not confirmed Absa interview questions.

CV Tips for Applicants

1. Highlight Both Required Qualifications

Your CV should clearly show both your Grade 12 and completed tertiary qualification.

For example:

Bachelor of [Qualification] / Diploma in [Qualification]
Institution: [Institution Name]
Year Completed: [Year]

National Senior Certificate / Grade 12
School: [School Name]
Year Completed: [Year]

2. Highlight Customer-Facing Experience

If applicable, include genuine experience involving:

Call centres.
Retail.
Sales.
Customer service.
Promotions.
Community outreach.
Financial services.
Insurance.

3. Include Your Driver’s Licence

A valid driver’s licence and access to a vehicle are requirements for this position.

Make your driver’s licence information easy to find on your CV.

4. Highlight Computer Skills

Include genuine computer skills such as:

Microsoft Word.
Microsoft Excel.
Microsoft Outlook.
Email.
Digital platforms.

5. Focus on Transferable Skills

If you have limited formal employment experience, highlight skills developed through university, volunteering or other activities, including:

Communication.
Relationship building.
Teamwork.
Problem-solving.
Administration.
Presentations.
Customer engagement.
Time management.

APPLICATION PROCESS

APPLY HERE

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