Discovery Learnerships 2026 – Long Term Insurance, IT Technical Support & Wealth Management – South Africa – Open Until Filled

Discovery Learnerships 2026 – Long Term Insurance, IT Technical Support & Wealth Management – South Africa – Open Until Filled

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Company: Discovery
Business Units: Discovery Health, Discovery Central Services, Sales & Distribution
Locations: Gauteng and KwaZulu-Natal, South Africa
Position Type: Learnership / Skills Development Programme
Closing Date: Open Until Filled
Target Group: Unemployed South African youth, with selected opportunities specifically reserved for people living with disabilities
Qualifications Offered: NQF Level 4 and NQF Level 5 nationally recognised qualifications

Overview

Discovery is inviting suitably qualified unemployed young South Africans to apply for several learnership opportunities across its Health, Information Technology and Financial Services divisions.

These programmes combine structured theoretical learning with practical workplace experience and are designed to help young people develop recognised qualifications, professional skills and relevant work experience.

Opportunities are available in:

  1. People Living with Disabilities Learnership – Long Term Insurance
  2. IT Technical Support Learnership
  3. Long Term Insurance Learnership – KwaZulu-Natal
  4. Wealth Management Learnership
  5. Long Term Insurance Learnership – People Living with Disabilities, KwaZulu-Natal
  6. Long Term Insurance Learnership – People Living with Disabilities, Gauteng

Applicants should carefully review the requirements for each programme because age limits, disability criteria and qualification requirements differ.

1. People Living with Disabilities Learnership – Long Term Insurance

Business Unit: Discovery Health
Function: Call Centre / Contact Centre
Programme: Long Term Insurance Learnership
Qualification: FETC: Long Term Insurance NQF Level 4
Target Group: People living with disabilities
Age Requirement: 18–25 years

Overview

This programme is specifically designed for individuals living with a disability.

Successful learners will complete a nationally recognised FETC: Long Term Insurance NQF Level 4 qualification while gaining practical workplace experience within the financial services industry.

Learners will gain exposure to Discovery Health’s call centre and servicing environment.

Key Responsibilities and Learning Areas

Learners may gain exposure to:

  • Medical aid client servicing.
  • Claims administration.
  • New business administration.
  • Health benefits administration.
  • Call centre operations.
  • Customer service.
  • Financial services processes.

Minimum Requirements

Applicants must:

  • Have Grade 12 / Matric.
  • Be living with a disability.
  • Be between 18 and 25 years old.
  • Not currently be involved in post-Matric studies.
  • Not be formally employed.
  • Not have completed a previous learnership.
  • Have good written and verbal English communication skills.
  • Have basic computer skills, particularly Microsoft Excel and Outlook.

Minimum Matric Results

Applicants must have achieved:

  • Mathematics: Minimum Level 4 – 50%.
  • English: Minimum Level 4 – 50%.
  • Mathematics Literacy: Minimum Level 5 – 60%, where applicable.
  • Second language: Minimum Level 4 – 50%.

An incomplete tertiary qualification may be advantageous.

2. IT Technical Support Learnership

Business Unit: Discovery Central Services
Function: Information Technology
Qualification: FETC: IT Technical Support
Age Requirement: 18–30 years

Overview

The IT Technical Support Learnership combines structured academic learning with practical experience within Discovery’s IT Servicing Team.

It is suited to young people who want to develop practical skills in information technology and technical support.

Key Learning Areas

Learners may gain exposure to:

  • Desktop support.
  • Hardware engineering.
  • Digital support.
  • Contact centre technical support.
  • IT service operations.
  • Troubleshooting and user support.

Minimum Requirements

Applicants must:

  • Have Grade 12 / Matric.
  • Be between 18 and 30 years old.
  • Not currently be studying after Matric.
  • Not be formally employed.
  • Not have completed a previous learnership.
  • Have effective written and verbal English communication skills.
  • Have basic computer skills, particularly Microsoft Excel and Outlook.

An incomplete tertiary qualification in Information Technology may be advantageous.

Minimum Matric Results

  • Mathematics: Minimum Level 4 – 50%.
  • English: Minimum Level 4 – 50%.
  • Mathematics Literacy: Minimum Level 5 – 60%, where applicable.
  • Second language: Minimum Level 4 – 50%.

3. Long Term Insurance Learnership – KwaZulu-Natal

Business Unit: Discovery Health
Team: KZN Service Team
Qualification: FETC: Long Term Insurance NQF Level 4
Age Requirement: 18–25 years
Location: KwaZulu-Natal

Overview

This learnership provides structured learning and practical workplace exposure within Discovery Health’s Long Term Insurance and call centre environment.

Learners will gain experience in client service, claims, business initiatives, compliance and medical aid administration.

Key Responsibilities

Learners may be responsible for:

  • Servicing clients and stakeholders telephonically and through other servicing channels.
  • Resolving client queries.
  • Providing customer-focused service.
  • Keeping up to date with product changes.
  • Understanding digital servicing tools.
  • Assisting with claims and new business administration.
  • Supporting health benefits administration.
  • Achieving agreed service and performance standards.
  • Gaining exposure to compliance and insurance processes.

Minimum Requirements

Applicants must:

  • Have Grade 12 / Matric.
  • Be between 18 and 25 years old.
  • Not currently be involved in post-Matric studies.
  • Not have a completed tertiary qualification.
  • Have no formal employment experience.
  • Not have completed a previous learnership.
  • Have effective English communication skills.
  • Have basic Microsoft Excel and Outlook skills.

Part-time or informal work experience may be advantageous.

An incomplete tertiary qualification may also be advantageous.

Minimum Matric Results

  • Mathematics: Minimum Level 4 – 50%.
  • English: Minimum Level 4 – 50%.
  • Mathematics Literacy: Minimum Level 5 – 60%, where applicable.
  • Second language: Minimum Level 4 – 50%.

4. Wealth Management Learnership

Business Unit: Sales & Distribution
Division: Discovery Institute of Training
Qualification: National Certificate: Wealth Management NQF Level 5
Age Requirement: 18–30 years

Overview

The Discovery Institute of Training is offering a Wealth Management Learnership that leads to a nationally recognised National Certificate: Wealth Management NQF Level 5 qualification.

The programme combines structured learning with workplace experience in the financial services industry.

Learners will support financial planning and Learning and Development specialists while gaining exposure to financial products, regulatory developments, research and training content.

Key Responsibilities

Learners may:

  • Support financial planning and Learning and Development specialists.
  • Assist with reviewing and developing training materials for financial advisers.
  • Research financial products.
  • Research market trends.
  • Monitor regulatory changes.
  • Gather and analyse data for training materials and case studies.
  • Assist with reports and summaries.
  • Maintain databases of training materials and resources.
  • Gather feedback from training participants.
  • Participate in brainstorming sessions.
  • Stay informed about developments in financial advising and wealth management.
  • Attend professional development and training sessions.
  • Engage with experienced Certified Financial Planners and Learning and Development practitioners.

Minimum Requirements

Applicants must:

  • Have Grade 12 / Matric.
  • Be between 18 and 30 years old.
  • Be a South African citizen by birth.
  • Not currently be involved in post-Matric studies.
  • Not be formally employed.
  • Not have completed a previous learnership.
  • Have effective written and verbal English communication skills.
  • Have basic Microsoft Excel and Outlook skills.

An incomplete tertiary qualification in a financial field may be advantageous.

Minimum Matric Results

  • Mathematics: Minimum Level 4 – 50%.
  • English: Minimum Level 4 – 50%.
  • Mathematics Literacy: Minimum Level 5 – 60%, where applicable.
  • Second language: Minimum Level 4 – 50%.

5. Long Term Insurance Learnership – People Living with Disabilities, KZN

Business Unit: Discovery Health
Team: KZN Service Team
Qualification: FETC: Long Term Insurance NQF Level 4
Target Group: People living with disabilities
Age Requirement: 18–25 years
Location: KwaZulu-Natal

Overview

This programme is specifically intended for people living with disabilities who want to gain a recognised insurance qualification and practical financial-services experience.

The programme combines classroom learning with workplace experience in Discovery Health’s servicing environment.

Key Responsibilities

Learners may gain experience in:

  • Client servicing.
  • Medical aid administration.
  • Claims.
  • New business.
  • Health benefits administration.
  • Long Term Insurance processes.
  • Compliance.
  • Digital servicing tools.
  • Customer service.
  • Stakeholder engagement.

Minimum Requirements

Applicants must:

  • Be living with a disability.
  • Have Grade 12 / Matric.
  • Be between 18 and 25 years old.
  • Not currently be involved in tertiary studies.
  • Have no formal employment experience.
  • Not have completed a previous learnership.
  • Have effective written and verbal English communication skills.
  • Have basic Microsoft Excel and Outlook skills.

Between six and twelve months of part-time or temporary employment may be accepted.

An incomplete tertiary qualification may be advantageous.

6. Long Term Insurance Learnership – People Living with Disabilities, Gauteng

Business Unit: Discovery Central Services
Team: Discovery Health Gauteng Service Team
Qualification: FETC: Long Term Insurance NQF Level 4
Target Group: People living with disabilities
Age Requirement: 18–25 years
Location: Gauteng

Overview

This learnership provides people living with disabilities with an opportunity to obtain a recognised Long Term Insurance qualification while gaining practical workplace experience in Discovery’s medical aid servicing environment.

Key Learning Areas

Learners may gain exposure to:

  • Medical aid client servicing.
  • Claims.
  • New business administration.
  • Health benefits administration.
  • Call centre operations.
  • Customer service.

Minimum Requirements

Applicants must:

  • Be living with a disability.
  • Have Grade 12 / Matric.
  • Be between 18 and 25 years old.
  • Not currently be engaged in post-Matric studies.
  • Not be formally employed.
  • Not have completed a previous learnership.
  • Have good written and verbal English communication skills.
  • Have basic Microsoft Excel and Outlook skills.

An incomplete tertiary qualification may be advantageous.

General Skills and Competencies

Across the Discovery learnership programmes, applicants should demonstrate:

  • Critical thinking.
  • Problem-solving ability.
  • Attention to detail.
  • Accuracy.
  • Good time-management skills.
  • Planning and organisation.
  • Ability to prioritise tasks.
  • Ability to work under pressure.
  • Ability to work independently.
  • Teamwork.
  • Customer-service orientation.
  • Sense of urgency.
  • Adaptability.
  • Willingness to receive feedback and learn from it.
  • Good written and verbal communication.
  • Basic computer literacy.

For the Wealth Management programme, strong research, data analysis and written communication skills are particularly important.

Employment Equity

Discovery’s approved Employment Equity Plan and targets will be considered during recruitment.

Discovery is an equal-opportunity employer and actively encourages people living with disabilities to apply.

Some of the advertised learnerships are specifically reserved for candidates living with disabilities, so applicants should ensure that they apply for the programme that matches their eligibility.

Why Join a Discovery Learnership?

These programmes provide an opportunity to:

– Obtain a nationally recognised qualification.

– Gain practical workplace experience.

– Develop professional communication skills.

– Gain exposure to financial services or information technology.

– Build customer-service experience.

– Develop computer and administrative skills.

– Learn from experienced professionals.

– Strengthen your CV with practical experience.

– Build a foundation for future employment opportunities.

Possible Interview Questions

Applicants should prepare for questions such as:

  1. Why do you want to join a Discovery learnership?
  2. What interests you about financial services, customer service or information technology?
  3. Tell us about a time you solved a difficult problem.
  4. How do you manage several tasks when working under pressure?
  5. How would you deal with an unhappy customer?
  6. Tell us about a time you worked successfully as part of a team.
  7. What computer applications are you comfortable using?
  8. Why should Discovery select you for this programme?
  9. What do you hope to achieve during the learnership?
  10. How do you respond when someone gives you constructive feedback?

CV Tips

Candidates with little or no formal work experience should keep their CV concise and focus on:

  • Grade 12 subjects and results, particularly Mathematics, Mathematical Literacy, English and a second language.
  • Any incomplete tertiary studies.
  • Computer skills, especially Microsoft Excel and Outlook.
  • School leadership positions.
  • Volunteer experience.
  • Temporary or part-time work.
  • Customer-service experience.
  • Academic projects.
  • Teamwork and communication skills.
  • Interest in financial services, insurance or IT, depending on the programme.

Candidates applying for a PWD-specific learnership should ensure that they meet the disability eligibility requirements stated in the vacancy.

APPLICATION PROCESS

APPLY HERE

OTHER VACANCIES

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