OUTsurance OSS Hastings Learnership – Centurion | Matric | No Experience Required | R9,000 Stipend – Open Until Filled

October 6, 2026 Sanelisiwe Comments 27 comments

Company: OUTsurance
Programme: OSS Hastings Learnership
Location: Centurion, South Africa
Programme Duration: 18 Months
Programme Type: Fixed-Term Learnership Agreement
FAIS Classification: Non-Financial Advice Giving Role
Stipend: R9,000
Minimum Qualification: Matric
Experience: No work experience required
Age Requirement: 18–35 years
Closing Date: Open until filled

Overview

OUTsurance is offering an 18-month OSS Hastings Learnership in Centurion for unemployed South African youth who are interested in gaining workplace experience within the financial services and insurance industry.

The structured work-based programme provides participants with practical workplace experience and an opportunity to develop skills that can support their future careers.

This opportunity is particularly suited to young people who have an interest in call centre work and would like to gain experience within the financial and insurance sector.

No previous work experience is required.

Successful applicants will enter into a fixed-term Learnership Agreement rather than an employment contract and will receive a stipend of R9,000 during the programme.

Key Responsibilities and Learning Exposure

The supplied advertisement describes this primarily as a structured workplace learning programme rather than providing a detailed task-by-task responsibility list.

Successful learners can expect to:

– Participate in structured workplace learning.

– Gain practical workplace experience.

– Develop skills relevant to a call centre environment.

– Gain exposure to the financial and insurance industry.

– Participate in on-the-job learning activities.

– Complete the required learning and training components of the programme.

– Attend on-site qualification training.

– Develop professional communication and interpersonal skills.

– Gain experience working within a professional business environment.

– Follow the programme’s predetermined working roster.

One day each week will be dedicated to full qualification training on-site.

Minimum Requirements

To qualify for the OUTsurance OSS Hastings Learnership, applicants must:

Have completed Matric.
Be computer literate, including knowledge of Microsoft Office.
Be a South African citizen.
Be between 18 and 35 years old.
Have been unemployed for the last six months.
Be interested in gaining experience within a call centre environment.
Be willing to participate in the full 18-month programme.

No previous work experience is required.

Requirements and Skills

OUTsurance is looking for candidates who can demonstrate:

Strong interpersonal skills.
Ability to build professional relationships.
Initiative.
Professional conduct.
Ability to adapt positively to change.
Ability to multitask.
Ability to handle stressful situations.
Good communication skills.
Self-motivation.
Willingness and desire to learn.

Candidates should also be comfortable working within a structured call centre environment and following a predetermined work schedule.

Working Hours

Applicants should carefully consider the working-hour requirements before applying.

Learners will work shifts according to a predetermined roster, including:

Friday to Monday: 9-hour shifts as scheduled.
Saturdays: 8 hours.
Sundays: 5 hours.
Two weekdays off, which may fall on Tuesday, Wednesday or Thursday.
One day per week dedicated to full qualification training on-site.

Candidates must therefore be willing to work weekends as part of the programme.

Public Holiday Work

Learners may also be required to work on South African public holidays.

According to the supplied advertisement, if a learner is rostered to work on a South African public holiday, they will be expected to work a full day unless the date is also a public holiday in the UK.

Applicants should therefore be comfortable with the programme’s weekend, shift and public-holiday working arrangements.

Stipend

Successful applicants will receive a stipend of:

R9,000

The supplied advertisement does not specify whether the stated amount is monthly or another payment frequency, so applicants should confirm the payment structure during the recruitment process.

Learnership Duration

The programme will run for:

18 Months

Successful applicants will enter into a fixed-term Learnership Agreement with OUTsurance.

The advertisement specifically notes that this is a learnership agreement and not an employment contract.

Who Should Apply?

This opportunity may be suitable for young South Africans who:

Have completed Matric.
Are aged between 18 and 35.
Have been unemployed for at least six months.
Have little or no previous work experience.
Are interested in call centre work.
Want exposure to the insurance and financial services industry.
Are computer literate.
Have good communication and interpersonal skills.
Are willing to work weekends and scheduled public holidays.
Are motivated to learn and gain practical workplace experience.

Possible Interview Questions

Applicants preparing for the OUTsurance OSS Hastings Learnership may consider questions such as:

Why are you interested in the OUTsurance Learnership?
Why would you like to work in a call centre environment?
What do you know about OUTsurance?
Why are you interested in the insurance industry?
How would you deal with a difficult customer over the phone?
What does excellent customer service mean to you?
How would you handle several tasks at the same time?
Tell us about a situation where you had to communicate with someone clearly.
How do you handle pressure?
Are you comfortable working weekends?
Are you willing to work scheduled South African public holidays?
How comfortable are you using a computer?
What Microsoft Office applications can you use?
Tell us about a time when you showed initiative.
What would you like to achieve during this 18-month learnership?

These are suggested preparation questions and are not confirmed OUTsurance interview questions.

CV Tips for Applicants

Make Your Matric Qualification Clear

Your education section should clearly state that you have completed Matric.

Highlight Your Computer Skills

Include any genuine experience using:

Microsoft Word.
Microsoft Excel.
Microsoft Outlook.
Email.
Internet applications.
General computer systems.

Highlight Communication Skills

Call centre environments require strong communication. Include relevant experience from:

School activities.
Volunteering.
Community involvement.
Temporary work.
Customer service.
Leadership activities.

No Work Experience? Keep Your CV Relevant

Because no work experience is required, applicants should not be discouraged if they have never been formally employed.

Instead, highlight:

Education.
Computer skills.
Communication skills.
Volunteer activities.
Leadership roles.
Extracurricular activities.
Personal strengths relevant to customer service.

Do not invent work experience simply to make your CV longer.

APPLICATION PROCESS

APPLY HERE

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